Let's talk about delivery. This message will reach its destination.
Have a question about the warranty, need to open a dispute, or want to schedule a demo? Choose your path below. Unlike some parcels, no message gets lost along the way.
Set aside 15 minutes
A time slot, a demo, no obligation. We'll show you how Claisy resolves a transport dispute within 72 hours.
Fill out the form
Do you have a specific question? Just describe it below, and we'll get back to you with a real answer.
Explore Resources
Our analyses on disputes, fraud, and the delivery experience—even before you contact us.
Send an email
Do you prefer regular email? It goes into a real inbox that I check often.
Contact Form
Claisy by the Numbers
Find answers to the most common questions you might have.
+1,5k
Number of declared parcels per day
Claisy tracks more than 1,500 parcels a day and detects anomalies
+2M€
Items Checked In Per Day
Parcels ranging from €10.99 to over €70,000 worldwide
x10
Resolution Speed
Claisy will respond within 48 hours and issue a refund within 72 hours
+150
Shippers trust us
From cosmetics to luxury goods, Claisy supports its clients