Ship with confidence: HERA Delivery Protection safeguards your packages

Protect your reputation and finances with coverage of up to €100,000 per package: Compensation with no deductible within 7 days.

Complete peace of mind for you and your premium clients.

Performance
HERA Protection Delivery

100%

Compensation at Actual Value

< 7 Jours

Case Resolution

100 000€

Highest Limit package on the market

Why choose
HERA Protection Delivery

Comprehensive coverage, with no fine print, designed for entrepreneurs.

Full Warranty

All shipping risks are covered: loss, theft, damage, and non-delivery

Zero Waste

Refund of the purchase price, with no deductible and no discount

Express Processing

Preserve cash flow with ultra-fast decisions and payments

Limit

Up to €100,000 covered per shipped package

Ready to get started? Just three requirements:

No value indicated on the package

No brand names indicating luxury or the contents, including on the shipping label

Home Delivery with Signature Required

Required for amounts over €1,000.

Standard (Without 
HERA Protection Delivery
)

Financial Impact
Cash advance, uncertainty.
Heavy Process
Handled via email, long wait times.
Customer Churn
~30% loss after Dispute.

With 
HERA Protection Delivery

Secure Cash Management
Case resolved within one week, uncertainty minimized
Ultra-Simplified Sender and Recipient Workflows
Complete your delivery issue report in less than 5 minutes
Customer Satisfaction
NPS-certified, response within 48 hours, streamlined customer service
Recommended

Don't let delivery issues continue to affect your finances and your reputation

Seamless and immediate integration with your existing sales channels. Shopify, PrestaShop, WooCommerce, Magento