You manage your shipments via Sendcloud, Packlink, Upela, Boxtal or Eurosender. You know that basic carrier insurance is a pipe dream. So the question is no longer "should I insure?", but "should I use my platform's built-in insurance, or is there a more powerful solution?"
Choosing your insurance partner is a strategic decision that directly impacts your profitability and customer satisfaction. Between the "one-click" insurance of platforms, the tailor-made solutions of brokers, and the power of specialists like Claisy, the path can seem blurred.
This guide is not a simple comparison. It's a strategic analysis designed for you, the e-commerce or logistics professional, to make the most informed choice for your business.
1. Integrated Logistics Platform Assurance (Sendcloud, Packlink...) : Centralized Efficiency
It's the simplest solution, directly integrated into your daily work tools.
The principle: Whether you're on Sendcloud, Packlink, Upela, Boxtal or Eurosender, parcel insurance is an option that can be activated with a single click when you create your label. Everything is centralized.
Decisive advantages :
- Unbeatable simplicity: no external site, no additional contract. Subscribing is a reflex, not a chore.
- Negotiated rates: These platforms pool volumes and obtain preferential rates, often unobtainable through direct sales.
- Delegated claims management: In the event of loss or damage, your point of contact is the platform, not the carrier's customer service department. The process is smoother and faster.
The Verdict: This is the ideal solution for companies that value speed of execution and absolute centralization. If your priority is to spend as little time as possible on insurance management for shipments of moderate value, this is the option to consider.
2. The Transport Broker: The Architect of Made-to-Measure
The broker is your personal consultant. His role is not to sell you a product, but to design a unique solution for your needs.
The principle: After an audit of your flows and risks, the broker negotiates a tailor-made insurance contract for you with his network of insurers.
Decisive advantages :
- Covering complex needs: Atypical goods, complex international flows, specific risks... The broker finds cover where standard solutions fail.
- Financial Optimization: Our expertise and ability to put insurers in competition with each other guarantee an optimized protection/price ratio for large volumes.
The Verdict: This is the solution of choice for medium-sized and large companies with highly specific, non-standard logistics requirements.
3. Specialized Insurance (Claisy): The Power of a Dedicated Solution, Connected to Your E-business
This approach offers the best of both worlds: expert protection and seamless technological integration.
The principle: Claisy is a specialist in Ad Valorem insurance, protecting the real value of your assets while integrating directly with your work tools.
Decisive advantages :
- Maximum, unfailing protection:
- Very High coverage: Coverage up to €100,000 and over, essential for luxury goods, art or valuable equipment.
- Ultra-competitive costs: By focusing solely on risk, rates are drastically lower than those of carriers' Ad Valorem options.
- "Invisible" insurance: The carrier is unaware of the actual insured value, which limits the risk of targeted theft.
- Designed for VSEs, SMEs, ETIs and e-commerce:
- Effortless integration : Thanks to its native connectors (CMS such as Shopify, PrestaShop; OMS; WMS...), Claisy integrates directly into your ecosystem. You can automate insurance underwriting according to the rules you define, without leaving your tools.
- Total flexibility: You're not locked into the ecosystem of a logistics platform. You choose the best carrier for each shipment, and add the best insurance.
The Verdict: This is the perfect solution for businesses (all kind of companies, ecommerce) who don't want to make any compromises. It's for those seeking both the maximum protection of a specialist for their valuable assets and the efficiency of an automated, integrated solution.
Summary table: Which insurance should I choose?
Conclusion
Your choice of insurance partner defines your level of security. Sendcloud, Packlink or Upela's integrated insurance solutions offer unbeatable simplicity. Brokers provide unrivalled expertise for complex cases. And connected specialists like Claisy represent the next generation: flexible, automated, expert-level protection designed to keep pace with the speed and demands of modern business.
Find out more about our logistics solutions:
Ad valorem Sendcloud insurance
Ad valorem Eurosender insurance