Do you ship paintings for your gallery, sell artwork online, or organize a traveling exhibition? Transporting artwork is the leading cause of damage—far ahead of theft or fire. A frame that cracks at the first impact, a canvas torn by improper packaging, an oil painting damaged by moisture during transit: every packaging mistake puts years of creative work and thousands of euros at risk. This guide gives you the 10 PRO steps for packing paintings, canvases, and sculptures using the exact materials employed by specialized carriers and museums. Bonus: you’ll discover how to protect your artworks for up to €100,000 with compensation within 72 hours, regardless of the Carrier.
The 4 Major Risks of Transporting Works of Art
Before delving into packing techniques, it is important to understand why transporting works of art is such a delicate process. Sedgwick’s claims experts confirm that the majority of claims occur during transport, packing, or unpacking, with very few total losses but many partial losses requiring restoration and resulting in depreciation.
Structural damage to the frame and chassis
Even a minor bump is enough to crack a picture frame (CAP Express). The corners are the first to break during handling, especially on solid wood frames or fragile gilded moldings. Continuous vibrations during transport can also loosen mortise-and-tenon joints.
Source: CAP Express – How to Transport Works of Art
Deterioration of the painted surface
Oil and acrylic paints react differently to changes in temperature and humidity. An old painting may develop cracks if exposed to sudden movements, while recent paintings may stick to bubble wrap if it is applied directly to the paint layer while it is still semi-dry.
Temperature fluctuations and humidity
The organic components of paint (linseed oil, gum arabic) are sensitive to fluctuations in relative humidity (RH). Transporting a painting in a non-air-conditioned truck during the summer can cause its temperature to rise from 20°C to 45°C in a matter of hours, leading to expansion of the stretcher frame, peeling of the varnish, or premature yellowing.
Loading/unloading and repeated handling
Every transfer increases the risks. Specialized carriers such as Perceval-Express prioritize direct transport without transshipment using dedicated “parcel taxi” vehicles to minimize handling that could damage the artworks.
Source: Perceval-Express – Artwork Transport
⚠️ By the numbers: Only 15 to 20% of collectors insure their artworks (GSA Assurances 2025). Standard home insurance policies often cap coverage at between €1,000 and €5,000, which is insufficient for gallery-quality paintings.
Professional Packaging Materials for Paintings & Works of Art
The packaging consists of three successive layers made of specialized materials that are non-acidic, non-electrostatic, and capable of absorbing shocks while regulating humidity.
Sources: RAJA France – Packaging for Transporting Works of Art, Demeco – Artwork Transportation, ICC Canada – Notes on Packaging Paintings
💡 PRO Tip: pH-neutral tissue paper (acid-free muslin) is ESSENTIAL as the first layer to prevent the paint from yellowing over time. NEVER use regular kraft paper directly on the canvas: it is acidic and will irreversibly stain light-colored pigments.
What should I do if a piece of art arrives damaged after delivery?
Even with perfect packaging, accidents happen. Here's the exact process to maximize your chances of getting a quick reimbursement.
Note any damage BEFORE signing the delivery receipt (if possible)
TIP: If the parcel shows signs of damage (crushed cardboard, tears, re-taped areas), refuse the delivery OR sign with specific reservations: “Damaged parcel (crushed corners) to be inspected upon opening.” Take photos of the parcel before opening it, with the delivery person present. Signing without reservations drastically reduces your ability to file a claim against the Carrier.
Open the parcel and document any damage
Unpack the artwork methodically, filming or photographing each step: outer packaging, successive layers of protection, and the condition of the artwork. Make detailed notes: torn canvas (location, size of the tear), cracked frame (affected corner), scratched paint (depth of the scratches), broken glass (are there shards on the canvas?), warped stretcher.
Benchmark for Art Transportation Insurance Solutions
Sources: Perceval-Express 2025 Fares
💡 Claisy Advantage: Unlike specialized carriers that require their own crates and packaging (cost: €150–400 per custom-made wooden crate), Claisy accepts your packaging as long as it meets professional standards. You’re free to choose your own Carrier (Colissimo, Chronopost, DHL, Carrier ) while still benefiting from full coverage.
Further Reading
- Complete guide to packing fragile items – General principles applicable to all sectors
- 2026 E-Commerce Insurance Comparison – Solutions for Online Retailers
- E-commerce disputes management – Carrier complaint procedures
- Claisy Ad Valorem Insurance – €100,000 coverage for all carriers
- Claisy API Integration – Insurance Automation for E-commerce Stores