🎯 Are you new to parcel insurance?
Welcome! Parcel insurance (or Ad Valorem) may seem complex, but we'll simplify the process for you:
Step 1: Understand the Basics
Startwith our basic guide to ad valorem insurance. According to FEVAD, 18 million parcels are lost or damaged each year in France, representing €2.4 billion in value. Appropriate parcel transport insurance is not an option, it is a necessity.
Step 2: Identify Your Profile
- Do you ship fewer than 50 packages per month? You are a small business.
- Between 50 and 500 packages/month? You are a growing SME
- More than 500 packages per month? You are retailer .
Step 3: Consult the Appropriate Section
- Section 1 (CMS): If you are looking for automatic integration
- Section 2 (Transportation Companies): Want to learn more about tech platforms?
- Section 3 (Carriers): If you compare basic offers
- Section 4 (Comparisons): For an objective overview
⚡ Are you optimizing your current parcel shipping insurance?
Already have insurance but looking to improve your costs or coverage? Here's your path:
Analysis of Your Current Situation
- Identify your current solution in Section 3 (Carriers) or Section 2 (Platforms).
- See the dedicated article to understand its specific limitations.
- Use our interactive comparison tool (Section 4) to view the alternatives.
Calculate Your Potential Savings
According toour analysis, retailers standard carrier insurance pay on average 35% too much for coverage that is often limited. A €500 package with DHL costs €15 in insurance (3%) compared to €3.75 (0.75%) with an optimized solution such as Claisy.
Prioritize Your Criteria
- Costs: See the parcel shipping insurance comparison
- Timeframes: Check the reimbursement processes (77 days on average for carriers vs. 48 hours for expert solutions)
- Coverage: Identify exclusions in your current solution
🔧 Are you integrating a new solution?
Ready to take action? Follow this structured process:
Step 1: Identify Your Technical Stack
- Section 1: Find your CMS (Shopify, WooCommerce, PrestaShop, Magento, etc.)
- See the dedicated article to understand the specifics of integration.
- Estimated time: 5 minutes to read
Step 2: Check Your Carriers
- Section 3: List your current carriers
- Ensure compatibility with your future solution
- Identify the limitations of their native insurance policies
Step 3: Compare Intermediary Platforms
Ifyou use Sendcloud, ShipStation , or others (Section 2), check:
- The limitations of their integrated insurance policies
- The possibilities of stacking with an external solution
- The impact on your existing workflow
🎯 Find YOUR Solution in 3 Key Questions
Every retailer unique needs. This matrix helps you quickly identify the solution that best suits your profile.
Question 1: What is your average value per package?
Less than €200 per package
Your Carrier basic insurance Carrier be sufficient to get you started. However, be aware that according to FEVAD, 64% of retailers find themselves underinsured in their first year of growth.
Between €200 and €1,000 per package
Youare in the critical zone where carriers' insurance policies quickly become inadequate: between minimum fixed costs and thresholds, now is the time to optimize.
Over €1,000 per package
Specialized parcel transport insuranceis essential. The solutions offered by standard carriers have their limitations: Limits, compensation delays, etc.
Question 2: What is your monthly volume?
Less than 100 packages/month (very small businesses): Focus on flexibility and simplicity. You don't need complex solutions.
Recommended solution:
- On-demand insurance with no strings attached
- No minimum volume
- Simple and fast interface
Between 100 and 500 packages/month (growing SMEs)The ROI of optimization becomes very significant. Now is the time to automate.
Actual financial impact:
- 300 packages/month × €400 average = €120,000 monthly value
- With carriers: ~$1,440/month (1.2%)
- Avec solution optimisée : ~900€/mois (<0,75%)
- Annual savings: $7,400
Over 500 packages/month (retailer )
Automationis becoming essential. Manual management is no longer viable.
Specific issues:
- Cash flow: Repayment terms impact your cash flow
- Reporting: Need for consolidated dashboards
- Compliance: Automated documentation for audits
Typical solution: Full API integration with your ERP/WMS. Check out our guide to parcel shipping insurance automation.
Question 3: Which sectors of activity?
Fashion and Accessories
Be awareof exclusions! Many carriers limit coverage on:
- Luxury goods (>€500)
- Designer leather goods
- Premium shoes
Recommendation: Always check the terms and conditions, especially the exclusions.
Electronics and High-Tech
High-risk sectorrequiring enhanced coverage - Specific issues:
- High unit values (smartphones, laptops, components)
- Rapid obsolescence (depreciation in case of delay)
- Frequent exclusions by carriers on used electronics
Good to know: DHL and UPS often exclude refurbished smartphones. Check our carrier comparison for details.
Luxury Goods, Jewelry, and Watches
Specialized Ad Valorem solutionsare required. Standard carriers systematically refuse these products - Alternatives:
- Specialized high-value insurance (Claisy: up to €100,000)
- Premium secure transport (Malca-Amit, Brink's)
- Hybrid solutions based on value
Check out our guide to shipping watches and luxury items safely
Professional and Industrial Equipment
High valuesand specific needs - Challenges:
- Medical equipment: Strict regulations, values €20-100K
- Industrial machinery: Specialized transport required
- Spare parts: Critical urgency and availability
Solution: Consult our industrial and medical equipment delivery insurance guide dedicated to these issues.
