Sendcloud logo

Sendcloud Package Insurance: Free Webhook

Connect your Sendcloud account for free, sync your orders, and protect your packages.

WHY SENDCLOUD USERS CHOOSE CLAISY

Your Sendcloud packages are finally insured

Every package shipped through Sendcloud is insured by Claisy against loss, theft, damage, and non-delivery.

Sendcloud helps you ship; Claisy protects every package you send.

Quick and easy setup—in just 5 minutes

No subscription, no hidden fees. Your packages are protected anywhere in the world

Tracking with more than 1,500 carriers

HOW TO CONNECT YOUR SENDCLOUD

How toSync Sendcloud

To connect Claisy to your Sendcloud account and protect your shipments, just follow these 3 simple steps

Claisy's Webhooks & APIs page interface displaying API key management, the minimum coverage amount, and e-commerce integrations such as Shopify, PrestaShop, WooCommerce, Magento, Wix, and Shippingbo, along with instructions for generating an API key, accessing Shopify settings, and using webhooks.

Get your Claisy API key

From your Claisy dashboard, register your store and copy the webhook URL

Create the webhook in Sendcloud

Create the webhook in Sendcloud

In the Sendcloud settings, add a new webhook

Claisy dashboard displaying the trend in logistics flows over three months, with a graph showing the volume shipped and the value shipped in euros. Delivery statuses indicating 3 parcels at your location, 2 at carrier, 1 delivered, and 29 unidentified. Overdue parcels with 2 critical issues. Management of disputes with 16 in progress, 17 pending actions, 4 canceled, 1 refused, and other categories also listed.

You're logged in!

Every package is now tracked and protected.

Frequently Asked Questions

Find answers to the most frequently asked questions about integrating Claisy with your Sendcloud account. Can't find the answer to your question? Contact our team!

Which package insurance should I use with Sendcloud?

Claisy is a global, multi-carrier ad valorem solution that connects to Sendcloud for free via webhook. Every package shipped with Sendcloud is automatically covered against all delivery risks, regardless of the Carrier.

How much does the Claisy solution for Sendcloud cost?

The integration between Claisy and Sendcloud is free—no subscription, no setup fees, and no commitment. You’re only charged for the shipping coverage of your packages, with no distinction between domestic and international deliveries.

What does the Claisy ad valorem warranty cover, and up to what amount?

Claisy protects your shipments against loss, theft, damage, and non-delivery, up to €100,000. Valuable items are also covered: jewelry, watches, and new or refurbished high-tech devices.

What are the benefits of working with Claisy rather than using my carriers' solutions?

Claisy provides a single point of contact for all your disputes deliveries, as well as a streamlined process, simplified reporting, and is often more cost-effective.

In the event of a Dispute, how long does it take to receive a refund?

Your Claisy analysis will be delivered to you within 48 hours, and payment will be processed within 72 hours. All your cases are managed in the same way through a single dashboard, regardless of the Carrier.