Shipping Insurancefor Musical Instruments

Welcome to Claisy, the package insurance solution designed for sellers of musical instruments and equipment. Every instrument you ship is insured for its actual value against damage, loss, theft, and non-delivery. In the event of delivery issue, you’ll be reimbursed within 72 hours.

A collection of electric guitars hanging in a row, featuring various red, yellow, and natural finishes, on display in a music store or showroom.
THE TECHNOLOGICAL SOLUTION
A black-and-white concert scene viewed from behind the drum set, featuring musicians and a large crowd under bright spotlights.

Ship Your Musical Instruments Safely

Claisy is a technology platform for package protection and shipping disputes management designed for sellers of musical instruments and equipment. It brings together—in a single interface—tracking of your shipments across more than 1,500 carriers, alerts for at-risk packages, ad valorem coverage, and comprehensive management of your shipping disputes .

The same package, without Claisy and with Claisy

Three differences that come into play when Dispute

Without CLAISY

Limited coverage

High-risk items (jewelry, high-tech devices, works of art, etc.) are often excluded from the coverage terms by courier

Overwhelmed Customer Service

A transportation-related " Dispute " often involves several weeks of back-and-forth communication in the hope of receiving a partial or uncertain reimbursement, with numerous requests along the way.

Tied-up cash

No processing or reimbursement timeframe is guaranteed: the investigation by the carrier may take several weeks or even several months

With CLAISY

Full coverage

All your shipments are covered against delivery risks (loss, theft, damage, and non-delivery), regardless of the courier and the destination

Customer Service Unleashed

A clear and transparent process, regardless of the carrier, with a response within 48 hours. disputes that are resolved in less than a week

Fast Refund

The transportation Dispute can be completed in less than 5 minutes, and we'll respond within 48 hours. You'll be reimbursed within 72 hours after your claim is approved.

Ship with peace of mind— we'll protect your musical instruments  

Learn how to insure your shipments for their true value