Package Insurance for Fashion & Accessories

Welcome to Claisy, the package insurance solution designed for fashion brands and retailers. Every order you ship is insured for its actual value against loss, theft, damage, and non-delivery. In the event of a Dispute, you’ll be reimbursed within 72 hours.

An elegant display window featuring two mannequins, one wearing a long, sleeveless white dress and the other a black off-the-shoulder dress, with a pair of high-heeled shoes placed on a stool between them; the minimalist decor includes a potted plant on the left.
THE TECHNOLOGICAL SOLUTION
A row of brown-to-black jackets and coats hanging on a metal rack in front of a large window, in a room with a shelving unit on the right containing decorative vases.

Ship Your Fashion Items Safely

Claisy is a technology platform for package protection and shipping disputes management designed for fashion brands and retailers. It brings together in a single interface shipment tracking for over 1,500 carriers, alerts for at-risk packages, ad valorem coverage, and comprehensive management of your shipping disputes .

The same package, without Claisy and with Claisy

Three differences that come into play when Dispute

Without CLAISY

Limited coverage

High-risk items (jewelry, high-tech devices, works of art, etc.) are often excluded from the coverage terms by courier

Overwhelmed Customer Service

A transportation-related " Dispute " often involves several weeks of back-and-forth communication in the hope of receiving a partial or uncertain reimbursement, with numerous requests along the way.

Tied-up cash

No processing or reimbursement timeframe is guaranteed: the investigation by the carrier may take several weeks or even several months

With CLAISY

Full coverage

All your shipments are covered against delivery risks (loss, theft, damage, and non-delivery), regardless of the courier and the destination

Customer Service Unleashed

A clear and transparent process, regardless of the carrier, with a response within 48 hours. disputes that are resolved in less than a week

Fast Refund

The transportation Dispute can be completed in less than 5 minutes, and we'll respond within 48 hours. You'll be reimbursed within 72 hours after your claim is approved.

Protect every order, from shipping to delivery

Learn how to insure your shipments for their true value