Every year, tens of millions of packages are lost, damaged, or stolen. This creates a host of disputes for shippers and recipients to deal with, which strain the relationship between the two. Indeed, for shippers, this means dissatisfied customers, additional costs, and a considerable waste of time trying to salvage trust that, unfortunately, has already been severely damaged.
At Claisy, we’ve decided to tackle this issue head-on, which is why we’ve developed an innovative solution to automate and simplify the management of your shipping disputes. We share the same goal as you: to let you focus on growing your business and your online store. We help free up your customer service team because we have no hidden fees—we cover you once the package is shipped. Through our built-in connectors with major CMS platforms, you can say goodbye to manual tasks and complex shipping disputes declarations for your online store’s package insurance.
Find out how our solution can transform your logistics and save you time and money.
Set up your online store in 5 minutes: your deliveries are guaranteed
The true power of automation lies in the native integration of package insurance for your online store. Claisy connects directly to the tools that manage your business. The result? Zero effort, zero oversights, and perfect coverage for 100% of your shipments.
Sync Claisy with your CMS with just one click
Native shipping insurance that covers 100% of your shipments, with no need for double data entry: Shopify, PrestaShop, WooCommerce, Wix, and Adobe Commerce (Magento).
Shopify Insurance
Native webhook: Connect your store with just one click.
Connect to Claisy →
PrestaShop Insurance
Free, certified module, ready in just a few minutes.
Connect to Claisy →
WooCommerce Insurance
Webhooks and REST APIs for your WordPress site.
Connect to Claisy →
Wix Insurance
Get your Wix shipments set up in less than 5 minutes—effortlessly and without a developer.
Connect to Claisy →
Magento Insurance
Native extension for Adobe Commerce (Magento).
Connect to Claisy →Why does Claisy improve the package insurance experience for online stores?
As you know, e-commerce package insurance is essential for protecting your shipments from the risks of shipping. That’s why, with Claisy, you get comprehensive coverage with no deductible, giving you complete peace of mind. Here’s why Claisy stands out from the rest of the market.
Full Automation of Your Package Insurance Through Your CMS
Thanks to our modules and webhooks integrated with CMS platforms, as well as our logistics solutions (ShippingBo)—which are used by our logistics partners (3PL, 4PL, logistics providers, etc.)—the tracking of your packages is automated: no more oversights, no more manual errors... When processing a shipping dispute, you no longer need to manually upload invoices or fill out complex forms: some claims are processed without the need to submit supporting documents.
Easy CMS Integration and Fast Processing
If there’sa problem with the delivery of one of your packages (loss, damage, theft, non-delivery), the reporting and processing are expedited—thereby reducing reimbursement times and avoiding additional frustration for your recipient. Specifically, on average, our customers are reimbursed within 72 hours, rather than having to wait weeks in uncertainty. Insuring your online store with package insurance has never been easier.
Logistics Savings: Package Insurance & Related Fees
Byoptimizing your logistics processes, you reduce the costs associated with manually managing delivery insurance and shipping disputes. In addition to internal savings, we offer competitive rates that allow you to achieve substantial savings compared to the ad valorem e-commerce insurance policies offered by carriers (which typically have a minimum per package—not at Claisy).
Simplified Delivery Issue Management
WithClaisy, package issues are handled proactively thanks to our proactive alerts. Our system, which is connected to more than 1,500 carriers, detects anomalies and alerts you in real time. This allows you to take immediate action to notify your customers, resolve issues whenever possible, and minimize the impact on your customers.
The Benefits of Integrating Shipping Insurance with Your Online Store
- Time Savings: Direct integration with your online store eliminates manual and repetitive tasks, allowing you to focus on your core business. For example, a Shopify customer saved an average of 10 hours per week using our solution—primarily by streamlining coverage declarations and, most importantly, claims management.
- Reduced Errors: Automation minimizes the risk of human error, ensuring accurate and reliable coverage for every package. No more data entry errors or missed coverage!
- Real-Time Tracking: Access real-time information on the status of your packages and claims management to make better decisions. Our dashboard lets you see all your shipments and any issues that may have arisen at a glance
How Does Package Insurance Work with Claisy?
- Easy Integration: Connect your online store or transportation management system to our platform in just a few clicks—and usually in less than 5 minutes. We offer free connectors—which can be integrated in under 5 minutes and require no development—for major CMS platforms (Shopify, PrestaShop, WooCommerce, Adobe Commerce (formerly Magento), Wix, etc.) or your logistics solutions (ShippingBo and others coming soon)
- Automatic Coverage: Every package we ship is automatically covered by our insurance, without any manual action required. You no longer have to worry about purchasing insurance for each shipment.
- Gestion des Sinistres Simplifiée : En cas de litige lors de la livraison d'un colis, déclarez le sinistre directement depuis votre interface Claisy. Notre équipe traite rapidement (<48h) votre demande pour une indemnisation rapide et limiter l'impact du défaut de livraison sur votre relation client. Un formulaire simple et intuitif vous guide tout au long du processus, sans vous demander des pièces inutiles telles que la facture.
Parcel Insurance in Ou Claisy: Which Option Is Right for My Business?
Unlike the ad valorem insurance policies offered by carriers, Claisy provides comprehensive, transparent e-commerce ad valorem coverage with no minimum premium of several euros: our plans start at just a few cents (see our comparison of package insurance options). With Claisy, there’s no deductible and no surprises: a transparent and protective e-commerce ad valorem solution. Coverage is based on the actual value of your packages, backed by responsive, personalized, and dedicated customer service. For example, a customer who had purchased traditional ad valorem insurance had to wait three months to be reimbursed for a lost package, whereas with Claisy, the reimbursement was processed within 72 hours.
Conclusion on E-commerce Package Insurance
With Claisy, you can simplify the management of your packages and protect your shipments effectively and cost-efficiently. Our solution—which continuously incorporates more automation and integrates with leading e-commerce platforms (Shopify, PrestaShop, Magento, Wix, WooCommerce), OMS systems, and other technology solutions—allows you to save time, reduce errors, and optimize your costs.
Don't wait any longer to discover how Claisy can transform your logistics: contact us today for more information about our integrated technology solutions and/or to get a personalized quote.