Every year, tens of millions of parcels are lost, damaged, or stolen. This means a number of disputes for shippers and recipients to handle, which tarnish the relationship between the two parties. For shippers, this means dissatisfied customers, additional costs, and a considerable waste of time trying to salvage a relationship that has unfortunately already been damaged.
At Claisy, we’ve decided to tackle this issue head-on, which is why we’ve developed an innovative solution to automate and simplify the management of your shipping disputes. We share the same goal as you: to let you focus on growing your business and your online store. We help free up your customer service team because we have no hidden fees—we cover you per shipped parcel. Through our integrated connectors with the leading CMS platforms, you can say goodbye to manual tasks and complex shipping disputes declarations for your online store’s parcel insurance.
Find out how our solution can transform your logistics and save you time and money.
Set up your online store in 5 minutes: your deliveries are guaranteed
The true power of automation lies in the native integration of parcel insurance for your online store. Claisy connects directly to the tools that manage your business. The result? Zero effort, zero oversights, and complete coverage for 100% of your shipments.
Sync Claisy with your CMS with just one click
Native shipping insurance that covers 100% of your shipments, with no need for double data entry: Shopify, PrestaShop, WooCommerce, Wix, and Adobe Commerce (Magento).
Shopify Insurance
Native webhook: Connect your store with just one click.
Connect to Claisy →
PrestaShop Insurance
Free, certified module, ready in just a few minutes.
Connect to Claisy →
WooCommerce Insurance
Webhooks and REST APIs for your WordPress site.
Connect to Claisy →
Wix Insurance
Get your Wix shipments set up in less than 5 minutes—effortlessly and without a developer.
Connect to Claisy →
Magento Insurance
Native extension for Adobe Commerce (Magento).
Connect to Claisy →Why does Claisy improve the parcel insurance experience for online stores?
As you know, e-commerce parcel insurance is essential for protecting your shipments from the risks of transit. That’s why with Claisy, you get comprehensive coverage with no deductible, giving you complete peace of mind. Here’s why Claisy stands out from the rest of the market.
Full Automation of Your Parcel Insurance Through Your CMS
Thanks to our modules and webhooks integrated with CMS platforms, as well as logistics solutions (ShippingBo) used by our logistics partners (3PL, 4PL, logistics providers, etc.), the tracking of your parcels is automated: no more oversights, no more manual errors... In the event of a transport dispute, you no longer need to manually upload invoices or fill out complex forms: some claims can be processed without submitting supporting documents.
Easy CMS Integration and Fast Processing
If there’sa problem with the delivery of one of your parcels (loss, damage, theft, non-delivery), the reporting and processing are expedited—thereby reducing reimbursement times and avoiding additional frustration for your recipient. In practice, on average, our customers are reimbursed within 72 hours, rather than having to wait weeks in limbo. Insuring your online store with parcel insurance has never been easier.
Logistics Savings: Parcel Insurance & Related Fees
By optimizing your logistics processes, you can reduce the costs associated with manually managing delivery insurance and shipping disputes. In addition to internal savings, we offer competitive rates that allow you to achieve substantial savings compared to the ad valorem e-commerce insurance policies offered by carriers (which typically have a minimum per parcel —not at Claisy).
Simplified Delivery Issue Management
With Claisy, parcel issues are handled proactively thanks to our proactive alerts. Our system, which is connected to more than 1,500 carriers, detects anomalies and alerts you in real time. This allows you to take immediate action to notify your customers, resolve issues whenever possible, and minimize the impact on your customers.
The Benefits of Integrating Shipping Insurance with Your Online Store
- Time Savings: Direct integration with your online store eliminates manual and repetitive tasks, allowing you to focus on your core business. For example, a Shopify customer saved an average of 10 hours per week using our solution for coverage declarations and, most importantly, claims management.
- Error Reduction: Automation minimizes the risk of human error, ensuring accurate and reliable coverage for every parcel. No more data entry errors or missed coverage!
- Real-Time Tracking: Access real-time information on the status of your parcels and claims management for better decision-making. Our dashboard allows you to view all your shipments and any issues encountered at a glance.
How Does Parcel Insurance Work with Claisy?
- Easy Integration: Connect your online store or transportation management system to our platform in just a few clicks—and usually in less than 5 minutes. We offer free connectors—which can be integrated in less than 5 minutes and require no development—for major CMS platforms (Shopify, PrestaShop, WooCommerce, Adobe Commerce (formerly Magento), Wix, etc.) or your logistics solutions (ShippingBo and others coming soon)
- Automatic Coverage: Every parcel shipped is automatically covered by our insurance, without any manual intervention. You no longer have to worry about taking out insurance for each shipment.
- Gestion des Sinistres Simplifiée : En cas de litige lors de la livraison d'un colis, déclarez le sinistre directement depuis votre interface Claisy. Notre équipe traite rapidement (<48h) votre demande pour une indemnisation rapide et limiter l'impact du défaut de livraison sur votre relation client. Un formulaire simple et intuitif vous guide tout au long du processus, sans vous demander des pièces inutiles telles que la facture.
Parcel Insurance in Ou Claisy: Which Option Is Right for My Business?
Unlike the ad valorem insurance policies offered by carriers, Claisy provides comprehensive, transparent e-commerce ad valorem coverage with no minimum premium of several euros: our plans start at just a few cents (check out our parcel insurance comparison). With Claisy, there’s no deductible and no surprises: a transparent and protective e-commerce ad valorem solution. Coverage is based on the actual value of your parcels, backed by responsive, personal, and dedicated customer service. For example, a customer who had purchased traditional ad valorem insurance had to wait three months to be reimbursed for a lost parcel, whereas with Claisy, the reimbursement was processed within 72 hours.
Conclusion on E-commerce Parcel Insurance
With Claisy, you can simplify the management of your parcels and protect your shipments effectively and cost-efficiently. Our solution—which continuously incorporates more automation and integrates with leading e-commerce platforms (Shopify, PrestaShop, Magento, Wix, WooCommerce), OMS systems, and other technology solutions—allows you to save time, reduce errors, and optimize your costs.
Don't wait any longer to discover how Claisy can transform your logistics: contact us today for more information about our integrated technology solutions and/or to get a personalized quote.