Every year, tens of millions of parcels are lost, damaged or stolen. For shippers and receivers, this means more disputes to deal with, and a tarnished relationship between the two. For shippers, it means dissatisfied customers, additional costs and a considerable loss of time trying to salvage a trust that is unfortunately already well damaged.
At Claisy, we've chosen to take this problem head on, and that's why we've developed an innovative solution to automate and simplify the management of your transport disputes. We have the same objective as you: to enable you to concentrate on growing your business and freeing up your customer service. Because we have no hidden costs, we cover you by the parcel shipped. Thanks to our integrated connectors with major CMS and OMS systems, you can say goodbye to manual tasks and complex transport claims.
Discover how our solution can transform your logistics, saving you time and money.
Connect your CMS in 5 minutes. Never manage a dispute manually again.
The real power of automation lies in native integration. Claisy plugs directly into the tools that drive your business. The result? Zero effort, zero forgetting, perfect coverage of 100% of your shipments.
Why does Claisy improve the traditional parcel insurance experience?
As you know, parcel insurance is essential to protect your shipments against the vagaries of transport. That's why with Claisy, you benefit from comprehensive coverage with no deductible, giving you complete peace of mind. Here's why Claisy stands out from the rest of the market.
Full automation of your parcel insurance via your CMS
Thanks to our modules and webhooks with CMS, as well as logistics solutions (ShippingBo) used by our logistics partners (3PL, 4PL, logistics providers, etc.), your parcels are covered automatically: no more oversights, no more manual errors... In the event of a transport dispute, you no longer need to manually download invoices or fill out complex forms: certain losses are covered without the need to submit any documentation.
Simplicity of CMS Connection and Speed of Processing
Inthe event of a problem with the delivery of one of your packages (loss, damage, theft), the declaration and processing are expedited, reducing reimbursement times and avoiding additional frustration for your recipient. Specifically, on average, our customers are reimbursed within 48 hours.
Logistics Savings: Ad Valorem Insurance & Related Costs
Byoptimizing your logistics processes, you reduce the costs associated with manual insurance and claims management. In addition to internal savings, we offer competitive rates that allow you to achieve substantial savings compared to the ad valorem insurance offered by carriers.
Simplified delivery issue management
WithClaisy, parcel issues are managed proactively. Our system, connected to over 1,500 carriers, detects anomalies and alerts you in real time. This allows you to take immediate action to notify your recipients, resolve issues where possible, and minimize the impact on your customers.
The Benefits of Integrating Delivery Insurance with CMS
- Time savings: direct integration with your CMS and OMS eliminates manual and repetitive tasks, allowing you to concentrate on your core business. For example, a customer using Shopify saved an average of 10h/week thanks to our solution, between coverage declarations and, above all, claims management.
- Error reduction: Automation minimizes the risk of human error, guaranteeing accurate, reliable coverage for every parcel. No more data entry errors or missed coverage!
- Real-time tracking: Access real-time information on the status of your parcels and claims management, for better decision-making. Our dashboard gives you an at-a-glance view of all your shipments and any problems encountered.
How does parcel insurance work with Claisy?
- Easy Connection: Connect your online store or transportation management system to our platform in just a few clicks, usually in less than 5 minutes. We offer free connectors that can be integrated in less than 5 minutes without any development for the main CMS (Shopify, PrestaShop, WooCommerce, Adobe Commerce (formerly Magento), etc.) or your logistics solutions (ShippingBo and others to come).
- Automatic coverage: Every parcel shipped is automatically covered by our insurance, without any manual intervention. You no longer have to worry about purchasing insurance for each shipment.
- Gestion des Sinistres Simplifiée : En cas de litige lors de la livraison d'un colis, déclarez le sinistre directement depuis votre interface Claisy. Notre équipe traite rapidement (<48h) votre demande pour une indemnisation rapide et limiter l'impact du défaut de livraison sur votre relation client. Un formulaire simple et intuitif vous guide tout au long du processus, sans vous demander des pièces inutiles telles que la facture.
Claisyvs. Ad Valorem Insurance: Make the Right Choice
Unlike the ad-valorem insurances offered by carriers, Claisy offers comprehensive, transparent coverage with no minimum premium of several euros: our offers start from just a few cents(see our 2025 parcel insurance comparison). With Claisy, there's no deductible, no surprises. Coverage is based on the actual value of your parcels, with responsive, human and dedicated customer service. For example, a customer with traditional ad valorem insurance had to wait 3 months to be reimbursed for a lost parcel, whereas with Claisy, reimbursement was made within 48 hours.
Conclusion on parcel insurance integrated into your CMS
With Claisy, you can simplify your parcel management and protect your shipments efficiently and cost-effectively. Our solution incorporates ever more automation and connectors with the main CMS(Shopify, Prestashop, Magento, WooCommerce), OMS and technological solutions, enabling you to save time, reduce errors and optimize your costs.
Don't wait any longer to find out how Claisy can transform your logistics: contact us today for more information on our integrated technology solutions and/or to get a customized quote.