From Dubai, the global logistics hub, you ship valuable goods to the four corners of the globe. Every shipment is a promise. But what happens when that promise is broken by loss, theft or damage? Think you're covered by Emirates Post or Aramex basic insurance? This is the beginning of a strategic error that could cost your company dearly.
This article is not just a guide. It's a strategic analysis designed for UAE e-tailers and logisticians who don't leave their cash flow and reputation to chance. You can also find our comparison of carriers' parcel insurance 2025 and the whole ad valorem encyclopedia with analysis of CMS offers and logistics solutions.
Emirates Post
Emirates Post's"Enhanced Liability" insurance offer reveals a crucial distinction between domestic and international shipments. Above all,Emirates Post 's complexity conceals radically low coverage Limits , totally unsuited to the standards of luxury and international trade.
| Criteria |
| Limit (Goods) |
100 AED (Dom) / 300 AED (Int) |
Up to 10,000 AED |
| Limit (Passports/Visas) |
Not covered |
Up to 2,500 AED |
| Reimbursement of shipping costs |
No |
Yes |
| Franchise (Deductible) |
100 AED |
100 AED |
| Processing time |
Up to 15 working days |
Up to 5 working days |
Aramex Shield
Aramex, a major logistics player in the Middle East, offers an insurance option called"Aramex Shield". However, contrary to a transparent approach, the crucial details of this offer (rate, minimum cost) are not publicly available, forcing professionals to make tedious contact to obtain essential information. This opacity contrasts sharply with the need for predictability in modern e-commerce.
❓ Real Cost: Opaque
The rate and minimum cost of insurance are not publicly communicated, preventing simple forecasting and comparison.
📉 The Announced Limit
A maximum Limit of 10,000 USD (~36,700 AED), which remains a limiting factor for very high-value goods.
⛔ Critical Exclusions
An extremely strict list of exclusions that includes jewelry, precious stones, works of art and precious metals.
🤼 Le Face-à-Face Stratégique: Transporteurs vs. Claisy
When placed in direct confrontation with aspecialized Ad Valorem insurance solution designed for professionals, the limitations of local carriers' offerings become strategically obvious.
Emirates Post
Aramex
Claisy (L'Expert Mondial)
📉 Limit Max.
AED 300 (Domestic)
AED 10,000 (International)
📉 Limit Max.
~36,700 AED (10,000 USD), but with major exclusions.
📈 Limit Max.
Up to 400,000 AED / 108,000 USD.
💸 Rate / Cost
From 1% to 2% with a minimum of 5 to 25 AED.
💸 Rate / Cost
Opaque. Not publicly available.
💸 Rate / Cost
Single, transparent rate of 0.75%, with no minimum.
🚫 Key exclusions
Strict, depends on service.
🚫 Key exclusions
Jewelry, art, precious metals, precious stones...
✅ Key exclusions
Extensive coverage including most valuables.
Financial impact in the event of loss
With Aramex / Emirates Post
- 📉 C ompensation capped at ~25 €.
- ❌ Dry loss of over €4,475.
- 💔 Customer lost and reputation tarnished.
With Claisy
- ✅ Full compensation of €4,500.
- ⚡️ Refund within a few days.
- 🚀 Margin protected, customer satisfied.
With Aramex / Emirates Post
- 🛑 Limit totally unsuitable.
- 💸 Risk of almost total loss of value.
- ❗ A major brake on your B2B growth.
With Claisy
- 🛡️ Perfect coverage up to €100,000.
- 🌍 The only viable option for export.
- 💯 Total peace of mind for your valuable shipments.
❓ FAQ : Your questions about Parcel Insurance in the UAE
Questions about Parcel Insurance in the UAE
🤔
Is Emirates Post's 300 AED Limit serious for a pro?
No. This Limit is derisory and makes Emirates Post's domestic insurance unusable for any e-merchant selling products worth over 82 USD. It's a risk that would leave almost all your merchandise with no real cover.
💎
Can I insure jewelry or watches with Aramex?
No. Aramex's general terms and conditions are quite clear: jewelry, works of art, precious stones and metals are totally excluded from their coverage. This is a non-negotiable point.
🌍
How does Claisy manage billing for a Dubai-based customer?
With total flexibility. You can choose to be billed in USD or EUR, whichever is more advantageous for your business. Service and coverage remain identical and applicable worldwide.
Your insurance should not just be a cost, but a growth lever
Choosing your insurance in the United Arab Emirates isn't just a matter of logistics. It's a strategic decision, and this article is designed to help you analyze the local ad valorem offers from Aramex and Emirates Post. If your objective is to opt for a solution that transcends local boundaries, you're not just protecting your parcels: you're protecting your margin, your reputation and your ability to conquer international markets without fear. Your insurance should be an asset, not a hindrance.
Get out of the maze. Choose simplicity.
Don't waste time and money with complex offers and burdensome franchises. Discover how Claisy integrates with your logistics to make it simpler and more profitable.
👋
Collaborative tool
Declare your parcels manually or import a simple CSV file. Ideal for moderate volumes.
🔌
Free connectors
Integrate Claisy in 1 click with your CMS (Shopify, PrestaShop, WooCommerce...) for 100% automated insurance.
⚙️
API & EDI
For customized needs and deep integration with your WMS or ERP. Our team is at your side.
