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Emirates Post & Aramex Parcel Insurance: The 2025 Strategic Guide for Professionals in the UAE

Louise
August 11, 2025
-
5
minutes of reading

From Dubai, the global logistics hub, you ship valuable goods to the four corners of the globe. Every shipment is a promise. But what happens when that promise is broken by loss, theft or damage? Think you're covered byEmirates Post or Aramex basic insurance? This is the beginning of a strategic error that could cost your company dearly.

This article is not just a guide. It's a strategic analysis designed for UAE e-tailers and logisticians who don't leave their cash flow and reputation to chance. You can also find our comparison of carriers' parcel insurance 2025 and the whole ad valorem encyclopedia with analysis of CMS offers and logistics solutions.

Emirates Post

Emirates Post 's"Enhanced Liability" insurance offer and price reveals a crucial distinction between domestic and international shipments. This complexity ofEmirates Post above all conceals radically low coverage Limits , totally unsuited to the standards of luxury and international trade.

Detailed analysis: The Emirates Post Offer

Criteria Cover type
Basic responsibility Protect+" option
Limit (Goods) 100 AED (Dom) / 300 AED (Int) Up to 10,000 AED
Limit (Passports/Visas) Not covered Up to 2,500 AED
Reimbursement of shipping costs No Yes
Franchise (Deductible) 100 AED 100 AED
Processing time Up to 15 working days Up to 5 working days

Aramex Shield

Aramex, a major logistics player in the Middle East, offers an insurance option called"Aramex Shield". However, contrary to a transparent approach, the crucial details of this offer (rate, minimum cost) are not publicly available, forcing professionals to make tedious contact to obtain essential information. This opacity contrasts sharply with the need for predictability in modern e-commerce.

Analysis of the "Aramex Shield" offer

❓ Real Cost: Opaque
The rate and minimum cost of insurance are not publicly communicated, preventing simple forecasting and comparison.
📉 The Announced Limit
A maximum Limit of 10,000 USD (~36,700 AED), which remains a limiting factor for very high-value goods.
⛔ Critical Exclusions
An extremely strict list of exclusions that includes jewelry, precious stones, works of art and precious metals.

🤼 Le Face-à-Face Stratégique: Transporteurs vs. Claisy

When placed in direct confrontation with aspecialized Ad Valorem insurance solution designed for professionals, the limitations of local carriers' offers become strategically obvious, whether you're in Abu Dhabi, Ras el Khaimah, ...

The insurance face-off in the UAE

Emirates Post
Aramex
Claisy (L'Expert Mondial)
📉 Limit Max.
AED 300 (Domestic)
AED 10,000 (International)
📉 Limit Max.
~36,700 AED (10,000 USD), but with major exclusions.
📈 Limit Max.
Up to 400,000 AED / 108,000 USD.
💸 Rate / Cost
From 1% to 2% with a minimum of 5 to 25 AED.
💸 Rate / Cost
Opaque. Not publicly available.
💸 Rate / Cost
Single, transparent rate of 0.75%, with no minimum.
🚫 Key exclusions
Strict, depends on service.
🚫 Key exclusions
Jewelry, art, precious metals, precious stones...
✅ Key exclusions
Extensive coverage including most valuables.

Financial impact in the event of loss

⌚️

Luxury Watch

Value: €4,500
With Aramex / Emirates Post
  • 📉 C ompensation capped at ~25 €.
  • ❌ Dry loss of over €4,475.
  • 💔 Customer lost and reputation tarnished.
With Claisy
  • ✅ Full compensation of €4,500.
  • ⚡️ Refund within a few days.
  • 🚀 Margin protected, customer satisfied.
💻

Smartphone bundle

Value: €10,000
With Aramex / Emirates Post
  • 🛑 Limit totally unsuitable.
  • 💸 Risk of almost total loss of value.
  • ❗ A major brake on your B2B growth.
With Claisy
  • 🛡️ Perfect coverage up to €100,000.
  • 🌍 The only viable option for export.
  • 💯 Total peace of mind for your valuable shipments.

❓ Questions about Parcel Insurance in the UAE

🤔 IsEmirates Post 's 300 AED Limit serious for a pro?

No. This Limit is derisory and makesEmirates Post 's domestic insurance unusable for any e-merchant selling products worth over 82 USD. It's a risk that would leave almost all your merchandise with no real cover.

💎 Can I insure jewelry or watches with Aramex?

No. Aramex's general terms and conditions are quite clear: jewelry, works of art, precious stones and metals are totally excluded from their coverage. This is a non-negotiable point.

🌍 How does Claisy manage billing for a Dubai-based customer?

With total flexibility. You can choose to be billed in USD or EUR, whichever is more advantageous for your business. Service and coverage remain identical and applicable worldwide.

Your insurance should not just be a cost, but a growth lever

Choosing your insurance in the United Arab Emirates isn't just a matter of logistics. It's a strategic decision, and this article is designed to help you analyze the local ad valorem offers from Aramex and Emirates Post. If your objective is to opt for a solution that transcends local boundaries, you're not just protecting your parcels: you're protecting your margin, your reputation and your ability to conquer international markets without fear. Your insurance should be an asset, not a hindrance.

Get out of the maze. Choose simplicity.

Don't waste time and money with complex offers and burdensome franchises. Discover how Claisy integrates with your logistics to make it simpler and more profitable.

👋
Collaborative tool

Declare your parcels manually or import a simple CSV file. Ideal for moderate volumes.

🔌
Free connectors

Integrate Claisy in 1 click with your CMS (Shopify, PrestaShop, WooCommerce...) for 100% automated insurance.

⚙️
API & EDI

For customized needs and deep integration with your WMS or ERP. Our team is at your side.

Contact an expert Open an account in 2 minutes