Express
100% online
Economical
**Jewelry Insurance** that pays out within 72 hours—not 90 days.
Stop putting your cash flow at risk with carrier insurance policies that exclude your products. Discover Ad Valorem coverage, designed by and for luxury professionals, which covers 100% of the value, with no derisory Limit .
Traditional insurance isn't designed for **Jewelry and Fine Jewelry**
Risks You Can No Longer Ignore
Without CLAISY
Limits glass
Coverage limits generally start at €2,000, which covers nearly 90% of your shipments…
Systematic Exclusions
Luxury items (jewelry, watches, etc.) are often excluded from the terms and conditions, which means you won't be covered for them.
Tied-up Cash
If you have met the coverage requirements, the resolution process will take 70 to 90 days on average!
With CLAISY
Limits high
That are tailored to your exceptional rooms.
Full coverage
All your valuables—no deductible, no depreciation, no exceptions.
Prompt compensation
To satisfy your customer right away.
How **does it work**?
Find answers to the most common questions you might have.
Your covered products
We insure all products for up to €100,000, £85,000, or $120,000.
Simply wrap your packages
Declare your packages on Claisy via webhook with our CMS/TMS partners or via API
Simple, One-Time Declaration
Regardless of the Carrier, our process is simple and streamlined, with processing within 48 hours
Express Compensation
72-Hour Deadline - to minimize the impact on your finances
Claisy by the numbers
Find answers to the most common questions you might have.
+1,5k
Number of declared parcels per day
From more than 15 countries to all 5 continents
+30M€
Covered Goods / Month
From €3.99 to tens of thousands of euros
x10
Speed of resolution
Response within 48 hours and compensation within 72 hours
+100
Shippers trust us
From simple blush to luxury watches, they're making a statement on Claisy
Frequently Asked Questions
Find answers to the most common questions you may have about our package insurance and the claims process. Contact our team if you can't find an answer to your question, or check out our Terms of Service!
To insure a valuable package, you need to purchase Ad Valorem insurance, which covers the item’s actual market value rather than the carrier’s weight-based reimbursement. Claisy allows retailers to either manually declare or automate this coverage, retailers compensation paid within 72 hours, with no exclusions for luxury goods or collectibles.
95% of our disputes resolved within 72 hours of case approval. When you submit a case, you’ll receive a response within 48 hours. In short, over 93% of our cases are resolved in less than a week.
3 Major Differences:
1. Simplicity: Automated coverage without development (discover our free integrations in under 5 minutes) & A single claims process regardless of the Carrier destination
2. Speed: Carriers can take weeks or months to reimburse you; our claims are resolved within a week
3. Coverage: Our coverage is often more comprehensive (up to €100,000 per parcel) and includes goods that carriers frequently exclude (refurbished items, high-tech products, luxury goods, art, leather goods, watches, etc.)
The integration is designed to be simple for anyone without specific development skills. We offer native connectors for Shopify, PrestaShop, Wix, WooCommerce, and Magento that can be installed in just a few clicks (in less than 10 minutes).
For more complex systems (OMS, WMS), our robust API is fully documented. You can automate 100% of your shipments in less than half a day.
Parcels registered on Claisy during month M are billed at the beginning of the following month (M+1). Payment for the service is due 5 days after receipt of the invoice.
Our model is 100% transparent: no subscription fees, no hidden costs, and no long-term commitment. You only pay for the parcels you choose to insure, based on a single, competitive rate.
To file a Dispute , log in to your Claisy customer account, then click “My disputes Dispute and “Add a Dispute for the parcel that was damaged during delivery. Follow the prompts, and your request will be completed in less than 5 minutes. We respond within 48 hours in 99% of cases. Once your Dispute approved, you’ll be reimbursed within 72 hours: Follow the step-by-step guide here!
Of course, your item must be protected, and the packaging must be suitable for the contents to prevent damage: your parcels will travel on conveyor belts and may fall from a height of several meters. At the same time, your packaging (including the shipping label) must be anonymous: no mention of the contents, no indication of value, etc. They are not marked as insured to avoid attracting attention.
Feel free to check out our dedicated article with our packing tips
We recommend that you declare your parcel when you print the shipping label. At the very latest, you must declare your package on the day it is handed over to Carrier.
Our parcel protection is then activated once the shipping label is scanned by the Carrier. If the order is ultimately canceled by the customer, you have 24 hours to cancel the parcel tracking.
Claisy accepts all international carriers as well as domestic postal services that offer online parcel tracking. However, we strongly recommend choosing a shipping method that requires a signature, as this provides reliable proof of delivery (required for shipments valued at over €1,000).