Express
100% online
Economical
**Jewelry Insurance** that pays out within 72 hours, not 90 days.
Stop putting your cash flow at risk with carrier insurance policies that exclude your products. Discover Ad Valorem coverage—designed by and for luxury professionals—that covers 100% of the value, with no derisory Limit .
Traditional insurance isn't designed for **Jewelry and Fine Jewelry**
Risks You Can No Longer Ignore
Without CLAISY
Limits glass
Coverage limits generally start at 2,000€, which covers nearly 90% of your shipments…
Systematic Exclusions
Luxury items (jewelry, watches, etc.) are often excluded from the terms and conditions, which means you won't be covered for them.
Tied-up cash
If you have met the coverage requirements, the resolution will take an average of 70 to 90 days!
With CLAISY
Limits high
That are tailored to your exceptional rooms.
Full coverage
All your valuables—no deductible, no depreciation, no exceptions.
Prompt Compensation
To satisfy your customer right away.
How **does it work**?
Find answers to the most common questions you might have.
Your Covered Products
We insure all products for up to €100,000, £85,000, or $120,000.
Simply wrap your packages
Declare your packages on Claisy via webhook with our CMS/TMS partners or via API
Simple, One-Time Declaration
Regardless of the Carrier, our process is simple and streamlined, with processing within 48 hours.
Express Compensation
72-Hour Time Limit—to Minimize the Impact on Your Finances
Claisy in a Few Figures
Find answers to the most common questions you might have.
+1,5k
Declared packages per day
From more than 15 countries to all 5 continents
+30 million euros
Covered goods / month
From €3.99 to tens of thousands of euros
x10
Resolution Speed
Response within 48 hours and compensation within 72 hours
+100
Shippers trust us
From simple blush to luxury watches, they’re all the rage on Claisy
Frequently Asked Questions
Find answers to the most common questions you may have about our package insurance and the claims process. Contact our team if you can't find the answer to your question, or check out our Terms of Service!
To insure a valuable package, you must purchase Ad Valorem insurance, which covers the item’s actual market value rather than the carrier’s weight-based reimbursement. Claisy allows you to either manually declare this coverage or automate it for retailers , with compensation paid within 72 hours and no exclusions for luxury items or collectibles.
95% of our disputes are resolved within 72 hours after the claim is approved. When you submit a claim, you’ll receive a response within 48 hours. In summary, our claims are resolved in less than a week in more than 93% of cases.
3 Major Differences:
1. Simplicity: Automated coverage without development (discover our free integrations in less than 5 minutes) & a single claims process regardless of the Carrier & destination
2. Speed: Carriers can take weeks or months to reimburse you; our claims are resolved within a week
3. Coverage: Our coverage is often more comprehensive (up to €100,000 per package) and includes items that carriers frequently exclude (refurbished goods, high-tech products, luxury goods, art, leather goods, watches, etc.)
The integration is designed to be simple for anyone without specific development skills. We offer native connectors for Shopify, PrestaShop, Wix, WooCommerce, and Magento that can be installed in just a few clicks (in less than 10 minutes).
For more complex systems (OMS, WMS), our robust API is fully documented. You can automate 100% of your shipments in less than half a day.
Packages registered on Claisy during month M are billed at the beginning of the following month (M+1). Payment for the service is due 5 days after receipt of the invoice.
Our model is 100% transparent: no subscription fees, no hidden fees, and no long-term commitment. You pay only for the parcels you choose to insure, based on a single, competitive rate.
To file a transport Dispute , log in to your Claisy customer account, then click on “My disputes ” and “Add a Dispute ” for the package that was damaged during delivery. Follow the instructions, and your request will be completed in less than 5 minutes. We respond within 48 hours in 99% of cases. Once your Dispute is approved, you’ll be reimbursed within 72 hours: Follow the step-by-step guide here!
Of course, your item must be protected, and the packaging must be appropriate for the contents to prevent damage: your packages will travel on conveyor belts and may fall from a height of several meters. At the same time, your packaging (including the shipping label) must be anonymous: no mention of the contents, no indication of value, etc. They are not marked as insured so as not to attract attention.
Feel free to check out our dedicated article with our packing tips.
We recommend that you register your package when you print the shipping label. At the very latest, you must register your package on the day you drop it off at Carrier.
Our package protection is then activated once the shipping label is scanned by Carrier. If the order is ultimately canceled by the customer, you have 24 hours to cancel the package tracking.
Claisy accepts all international carriers as well as domestic postal services that offer online package tracking. However, we strongly recommend choosing a shipping method that requires a signature, as this ensures reliable proof of delivery (required for deliveries over €1,000).