You manage your WooCommerce store like an architect: total control over the code, plugins, and design. But as soon as a package leaves your warehouse, that control slips away. Managing ad valorem insurance becomes a technical nightmare: multiple interfaces, fragmented processes, plugins that slow down your site.
This guide will show you how to protect 100% of your deliveries in 5 minutes: without installing a single heavy plugin, thanks to a simple webhook that you will copy and paste, all your shipments will now be insured.
Unlike shipping solutions (Sendcloud, Boxtal, nShift), this method is ultra-lightweight, centralized, and never impacts your performance. You continue to work as before, but each package is automatically insured in the background.
The problem of shipment fragmentation on WooCommerce
Unlike SaaS platforms, the WooCommerce ecosystem does not offer any unified insurance solutions. By default, you are left to deal with complexity that costs you time and money:
The Multiplication of Processes
YourColissimo module offers a parcel insurance option. The one from Chronopost offers another ad valorem insurance option with Limits . GLS may not offer any insurance at all. This means you have to juggle between several interfaces and claims processes. As a result, you are constantly juggling different claims processes, Limits , andmultiple contacts.
The Opacity of Shipping Platforms
Solutionssuch as Sendcloud,Boxtal, and nShift are popular, but their insurance policies are often a "black box." Who is the actual insurer? What are the exact exclusion clauses? Reimbursement times are long, and refusals, particularly for specific products such as CBD, are frequent and unexpected -> See our article on parcel insurance forplatforms.
Technical Debt
Every Carrier ad valorem insurance plugin is a risk. A risk of conflict with your theme, a risk of slowing down your checkout process, a security risk if it is not kept up to date.
For a WooCommerce merchant, performance and stability are paramount. Adding plugins to manage parcel insurance is a strategic mistake. It amounts to addressing a back-office issue by creating a risk for the front office. The solution must be external, lightweight, and non-intrusive.
Why a Webhook Rather Than a Plugin?
Most WooCommerce merchants make the mistake of installing heavyweight insurance plugins. This is an architectural error. Here's why webhooks are superior:
The webhook never touches your payment gateway, does not interfere with shipping cost calculations, and runs in the background. This is the method recommended by WooCommerce experts.
Why Claisy is revolutionizing WooCommerce delivery insurance
Imagine a solution that doesn't affect your stack. A solution that doesn't slow down your site, doesn't conflict with any plugins, and unifies all your WooCommerce shipping insurance (compatible with all Carrier Mondial Relay, Chronopost, Fedex, GLS, etc.) in one place. That's the promise of Claisy, an alternative designed for WooCommerce architects.
Zero Impact on Performance
Claisydoes not integrate via a heavy plugin from the WordPress marketplace. The connection is made via a native WooCommerce webhook. It is an "ultra-light" method that does not require a developer and is secure. The webhook simply "listens" for your orders to be created. It never interacts with your payment gateway or the calculation of your shipping costs.
Total Centralization
Whetheryou ship with Colissimo, UPS, DPD, DHL, or another carrier, all your insured shipments (lost, damaged, or stolen packages) and disputes are managed from a single dashboard. A single process, a clear overview
No Disruption to Your Workflow
Youcontinue to generate your labels as you always have. Claisy's webhook automatically detects new shipments and insures them in the background. It's "set and forget" protection until the next delivery dispute.
A Superior Warranty
Enjoy comprehensive Ad Valorem coverage, including for luxury goods (watches, leather goods, jewelry, etc.) and high-tech items, which are often excluded. More importantly, compensation is paid within 48 to 72 hours, protecting your cash flow and customer satisfaction.
Universal Parcel Insurance for All Carriers
🚚 Claisy Parcel Delivery Insurance x WooCommerce
Unlike marketplace modules that are limited to certain carriers, Claisy automatically covers all your shipments regardless of the Carrier .
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And many other carriers, including carriers specializing in shipments over 30 kg.
For secure deliveries with WooCommerce
By following this guide, you have transformed your WooCommerce store into a powerhouse that is protected against all delivery-related risks: lost packages, damaged packages, stolen packages, etc.
Summary of what you have done to insure your WooCommerce packages:
- ✅ Connect the webhook in less than 5 minutes (without a heavy plugin)
- ✅ Automatic protection for 100% of your shipments
- ✅ Centralization of all your carriers in dispute management in a single dashboard
- ✅ Zero impact on your site's performance
- ✅ GDPR compliance and maximum security
Unlike parcel shipping solutions ( Sendcloud, Boxtal, nShift), you now have a unified, transparent, and efficient system. No more juggling between multiple interfaces or worrying about a plugin slowing down your site, while still having delivery insurance.
With Claisy, you are now protected against:
- Lost packages (which cost retailers an average of €127)
- Damaged packages (73% of customer disputes according to a study by FEVAD)
- Stolen packages (up 34% in 2024)
And above all: you protect your cash flow and customer satisfaction. As explained in our guide to property transfer, you are legally responsible for the package until it is delivered to the customer. Don't take that risk anymore!
Understanding Technical Flow: How Does It Work?
Here's what happens behind the scenes when a customer places an order:
1. The customer confirms their order on your store - WooCommerce saves the order in your database
2. You prepare the order and print the shipping label, and WooCommerce triggers the event. order.created - The webhook you configured "listens" for this event.
3. WooCommerce sends the data to Claisy - Via a secure HTTPS POST request, WooCommerce transmits:
- The order number
- The total amount
- The delivery address
- Product details (name, quantity, value)
4. Claisy automatically creates parcel insurance - In less than 2 seconds, the parcel is insured and appears in your dashboard
5. You ship normally - Generate your labels with Chronopost, Colissimo, UPS, DHL, DPD, or any other Carrier. The package is already protected.
Important : The webhook runs asynchronously asynchronously and never interferes with your payment funnel. There is no impact on the customer experience—the webhook is triggered when the shipping label is assigned to the order.
Check out our other guides to optimize your insured shipping management: